FOCUS Services

A service for new Portland State University international students and visiting scholars.

September 13, 2025:

We are not able to schedule any additional pickups for fall term arrivals.

If you are arriving when we already have a FOCUS volunteer scheduled to be at the airport, it is possible that we could add you to that pickup. 

• Before completing the form, please review important information on the FOCUS Airport Pickups page.
• There is information on the form to assist you with completing your form. PLEASE read it!
• When entering your information, do not use ALL CAPS.
  • Enter like this: “Greg Steward”
  • NOT like this: “GREG STEWARD”
• If you need to correct information after you have submitted the form:
  • DO NOT submit a second form.
  • A copy of your submission will be sent to you.
  • Reply to that email and include the information that needs to be updated or corrected.
• Most fields are required. If a field is required and you have no information to enter, enter “None”
• If there are multiple students arriving on the same flight, each student must submit their own request.
• After pressing the submit button, you should be taken to this page: FOCUS Airport Pickup FAQ.

1. This service is only for first-time arrivals to Portland.
2. DO NOT USE ALL CAPS when entering information.
3. Information About You
4. Email Address(valid email required)
5. A Note About Names: You don't have to enter all the names shown on your passport. Hold your mouse over the three "name" fields that follow for more information.
6. Given Name(required)
7. Surname(required)
8. Preferred Name: Enter the name you would like FOCUS volunteers or new friends to use when speaking to you
9. Preferred Name(required)
10. Gender(required)
11. Home Country(required)
12. Home Town, State(required)
13. Preferred Languages(required)
14. School Information
15. What school are you coming to?|Select school you will attendPortland State University(required)
16. PSU ID(required)
17. Visa TypeSelect Visa TypeF1: StudentJ1: StudentJ1: professor, scholar, teacher, researcher(required)
18. Type of Studies (Pick one that best describes your reason for being at PSU)Select Type of StudiesUndergraduate StudentUndergraduate, 1 Year ExchangeUndergraduate, TransferPost Baccalaureate studies Masters StudentDoctoral StudiesVisiting ScholarIELP Student OnlyIELP then degree studies in the USIELP then PSU degree studies(required)
19. Travel Information
20. Booking Airline(required)
21. Initial City and Country of Departure(required)
22. Portland Flight Arrival Information
23. For arriving airline, choose the airline that will bring you to the Portland Airport.
24. NOTE: See https://www.flypdx.com/PDX/Airlines for a complete list of airlines that travel to Portland.
25. If you don't see your airline listed, it may be that the airline that booked your flight does not have flights to Portland.
26. You may need to ask your booking airline for the airline name and flight number of the flight that comes to the Portland Airport.
27. Airline Arriving in PortlandSelect Airline Arriving in PortlandAir Canada (AC)Alaska Airlines (AS)Allegiant (G4)American Airlines (AA)Boutique Air (4B)British Airways (BA)Condor Airlines (DE)Delta Air Lines (DL)Frontier Airlines (F9)Hawaiian Airlines (HA)Icelandair (FI)JetBlue Airways (B6)KLM Airlines (KL)Southwest Airlines (WN)Spirit Airlines (NK)Sun Country Airlines (SY)United Airlines (UA)Volaris (Y4)Westjet (WS)(required)
28. Portland Arrival Flight Number(required)
29. Portland Date of Arrival(required)
30. Portland Time of Arrival (required)
31. Departure City Immediately Prior to Portland(required)
32. Flight to your "Port of Entry"
33. Enter the flight information for the flight that brings you to your "Port of Entry" the city where you will go through customs and immigration.
34. Enter the airline name, flight number, departure date and time, city of departure, arrival date and time
35. If your "Port of Entry" is Portland, enter "N/A"
36. Flight to Port of Entry(required)
37. Destination In Portland
38. Destination Address: where should the driver take you after you arrive at Portland Airport?
39. Address Example: 1630 SW Clay St, Portland OR
40. 1630 = address number
41. SW Clay St = street name/street number. Some streets have numbers, not names. Example: SW 12th Ave.
42. Portland = City
43. OR = State
44. If you are in PSU campus housing, enter the building name and the address of the campus housing building where you will stay.
45. If you are in PSU housing, do not enter the address for PSU ID card services or PSU housing check-in location. Your driver will take you to those places prior to taking you and your bags to your campus housing building.
46. Destination Name(required)
47. Destination Address(required)
48. FOCUS will contact you via WhatsApp or WeChat if we have questions about your request. You will keep FOCUS informed during your travels using WhatsApp and WeChat when connect to free WiFi in airports and flights.
49. Please install WhatsApp or WeChat on your phone. Enter the phone number you will use with WhatsApp or WeChat when you travel from your home to Portland. Include your country code.
50. WhatsApp Number
51. Does your country's PSU student group make arrangements to send a representative of your country with the FOCUS driver to the airport?
52. If your country's student group is listed below and you would like us to make arrangements for this, please select below.
53. If you do not see a student group that represents your country, select "None."
54. If you select a student group below, you are giving FOCUS permission to share relevant data on the application that will be needed to make the requested arrangements.
55. Student Group RepresentativeSelect oneNoneIndian Student Association at PSU(required)
56. Additional Information
57. Will family members be traveling with you that will also need pickup at the airport? If so, enter their name, age, whether male or female, and their relationship to you.
58. Family members traveling with you
59. Hold your mouse over the three following fields to see the descriptions for "Checked Items," "Overhead Items," and "Personal Items." If you have relatives arriving with you that we are also picking up, please include the amount of luggage they will bring.
60. Checked ItemsSelect None1 checked item2 checked items3 checked items4 checked items5 checked items6 checked items7 checked items8 checked items9 checked items10 checked items(required)
61. Carry-On ItemsSelect None1 carry-on item (for one person)2 carry-on items (for two people)3 carry-on items (for three people)4 carry-on items (for four people)5 carry-on items (for five people)(required)
62. Personal ItemsSelect None1 personal item (for one person)2 personal items (for two people)3 personal items (for three people)4 personal items (for four people)5 personal items (for five people)(required)
63. Is this your first time to come to PSU as a student or visiting scholar?Select oneYesNo(required)
64. Please review the information on this website regarding airport pickups. If you have any questions that are not answered on the website, or if you have additional information you want us to have, you may enter them here.
65. Additional information or questions
66. Would you like information from FOCUS about their other activities and events for internationals?
67. YesNo
68. Would you like a copy of your request emailed to you? If so, check below.
69. Send me a copy (CHECK BOX)
71. When you press "submit," you should be taken to https://services.focuspsu.com/menu/airport-pickup/airport-pickup-faq/. If you are not taken to the follow-up page after pressing "submit," then review your entries to make sure you entered all required fields using the correct format.

 

When the form is online, you will see it above this line.  If you do not see the form, contact us.