FOCUS Airport Pickup Request Form

A service for new Portland State University international students and visiting scholars.

November 19, 2024:

We are now taking requests for airport pickups for PSU international students and visiting scholars arriving December 16, 2024 – January 5, 2025.

The request form will be open November 19, 2024 – December 30, 2025.

  • Before completing the form, please review important information on the FOCUS Airport Pickups page.
  • There is information on the form to assist you with completing your form. PLEASE read it!
  • When entering your information, do not use ALL CAPS.
    • Enter like this: “Greg Steward”
    • NOT like this: “GREG STEWARD”
  • If you need to correct information after you have submitted the form:
    • DO NOT submit a second form.
    • A copy of your submission will be sent to you.
    • Reply to that email and include the information that needs to be updated or corrected.
  • Most fields are required. If a field is required and you have no information to enter, enter “None”
  • If there are multiple students arriving on the same flight, each student must submit their own request.
  • After pressing the submit button, you should be taken to this page: FOCUS Airport Pickup FAQ.

When the form is online, you will see it here.

  1. This service is only for first-time arrivals to Portland.
  2. DO NOT USE ALL CAPS when entering information.
  3. Information About You
  4. (valid email required)
  5. A Note About Names: You don't have to enter all the names shown on your passport. Hold your mouse over the three "name" fields that follow for more information.
  6. (required)
  7. (required)
  8. Preferred Name: Enter the name you would like FOCUS volunteers or new friends to use when speaking to you
  9. (required)
  10. (required)
  11. (required)
  12. (required)
  13. (required)
  14. School Information
  15. (required)
  16. (required)
  17. (required)
  18. (required)
  19. Travel Information
  20. (required)
  21. (required)
  22. Portland Flight Arrival Information
  23. For arriving airline, choose the airline that will bring you to the Portland Airport.
  24. NOTE: See https://www.flypdx.com/PDX/Airlines for a complete list of airlines that travel to Portland.
  25. If you don't see your airline listed, it may be that the airline that booked your flight does not have flights to Portland.
  26. You may need to ask your booking airline for the airline name and flight number of the flight that comes to the Portland Airport.
  27. (required)
  28. (required)
  29. (required)
  30. (required)
  31. (required)
  32. Flight to your "Port of Entry"
  33. Enter the flight information for the flight that brings you to your "Port of Entry" the city where you will go through customs and immigration.
  34. Enter the airline name, flight number, departure date and time, city of departure, arrival date and time
  35. If your "Port of Entry" is Portland, enter "N/A"
  36. (required)
  37. Destination In Portland
  38. Destination Address: where should the driver take you after you arrive at Portland Airport?
  39. Address Example: 1630 SW Clay St, Portland OR
  40. 1630 = address number
  41. SW Clay St = street name/street number. Some streets have numbers, not names. Example: SW 12th Ave.
  42. Portland = City
  43. OR = State
  44. If you are in PSU campus housing, enter the building name and the address of the campus housing building where you will stay.
  45. If you are in PSU housing, do not enter the address for PSU ID card services or PSU housing check-in location. Your driver will take you to those places prior to taking you and your bags to your campus housing building.
  46. (required)
  47. (required)
  48. FOCUS will contact you via WhatsApp or WeChat if we have questions about your request. You will keep FOCUS informed during your travels using WhatsApp and WeChat when connect to free WiFi in airports and flights.
  49. Please install WhatsApp or WeChat on your phone. Enter the phone number you will use with WhatsApp or WeChat when you travel from your home to Portland. Include your country code.
  50. Does your country's PSU student group make arrangements to send a representative of your country with the FOCUS driver to the airport?
  51. If your country's student group is listed below and you would like us to make arrangements for this, please select below.
  52. If you do not see a student group that represents your country, select "None."
  53. If you select a student group below, you are giving FOCUS permission to share relevant data on the application that will be needed to make the requested arrangements.
  54. (required)
  55. Additional Information
  56. Will family members be traveling with you that will also need pickup at the airport? If so, enter their name, age, whether male or female, and their relationship to you.
  57. Hold your mouse over the three following fields to see the descriptions for "Checked Items," "Overhead Items," and "Personal Items." If you have relatives arriving with you that we are also picking up, please include the amount of luggage they will bring.
  58. (required)
  59. (required)
  60. (required)
  61. (required)
  62. Please review the information on this website regarding airport pickups. If you have any questions that are not answered on the website, or if you have additional information you want us to have, you may enter them here.
  63. Would you like information from FOCUS about their other activities and events for internationals?
  64. Would you like a copy of your request emailed to you? If so, check below.
  65. When you press "submit," you should be taken to https://services.focuspsu.com/menu/airport-pickup/airport-pickup-faq/. If you are not taken to the follow-up page after pressing "submit," then review your entries to make sure you entered all required fields using the correct format.